We carry the entire HR load of your crew.
From recruitment to payroll, from crew change planning to certificate renewal. You operate the ship, we manage the HR side of your crew.
Full management across six areas.
Selection and compliance
Medical examinations, document verification, crew selection, flag state requirements, English proficiency, drug and alcohol policy.
Crew change
Rotation planning, crew change schedule, flight and port transfer arrangements.
Competence management
Competence requirements, training arrangements, training records and SMS familiarisation documents.
Budget control
Crew budget preparation, cost accounting, budget control and variance analysis.
Wages and social security
Monthly wage payments, payroll management and social security contributions.
Records and documents
Personnel records, flag state documents and certificate renewal tracking.
From request to joining the vessel.
Request
Rank, ship type, joining port and date are confirmed.
Search
Suitable candidates are found in our candidate pool and partner network.
Assessment
Technical interview, online test and reference check.
Shortlist
Presented to you with CVs in maritime format.
Documents
CoC, medical, visa and flag endorsements are completed.
Joining
Flight, transfer and sign on arrangements.
Follow-up
Performance and rotation are monitored throughout the contract.
Who is responsible, made clear from the start.
The difference between the two models is often argued over after the contract is signed. We set out this table clearly in every proposal.
| Responsibility | Crew supply (agency) | Crew management |
|---|---|---|
| Sourcing and assessing candidates | Human Key | Human Key |
| Employment contract and employer | Shipowner | Human Key |
| Monthly wage payment | Shipowner | Human Key |
| Social security contributions | Shipowner | Human Key |
| Crew change and travel | Shipowner, Human Key on request | Human Key |
| Document and certificate tracking | Human Key until joining | Human Key throughout the contract |
| Training and competence records | Shipowner | Human Key |
| Budget and cost reporting | Shipowner | Human Key |